VENTOMATIC® Packaging and logistics services

What we offer

Reliable services for maintenance, spare parts, and support

To keep your packaging and logistics equipment in optimal condition and maintain high operational efficiency, we provide:

Fast spare parts supply, for both programmed maintenance and emergency situations
Online technical support for fast and effective remote assistance
Programmed maintenance services and technical audits to prevent unplanned downtime
Expert field service visits for maintenance, repairs, and troubleshooting
Equipment modernisation and performance enhancement, including upgrades and retrofits

Get in touch with our specialists

Online technical support

Send an email to ventomatic-service-Italy@fullertechnologies.com To ensure a fast and efficient response, please include the following information: CONTACT DETAILS (name, surname, company name, phone or mobile numbers). Your VENTOMATIC® Project job number (K number). DESCRIPTION of the issue.

Spare-parts

For spare parts enquiries related to your VENTOMATIC® equipment, Please send an email to: ventomatic-spares-Italy@fullertechnologies.com. To help us process your request quickly and accurately, include the following information in your message: CONTACT DETAILS (name, surname, company name, phone or mobile number).Your VENTOMATIC® Project job number (K number).

Service proposal

Our experts are available to support you with customised solutions designed to maximise performance and extend equipment lifetime. Please send an email to ventomatic-service-Italy@fullertechnologies.com including the following information: CONTACT DETAILS (name, surname, company name, phone or mobile number).Your VENTOMATIC® Project job number (K number). REQUIRED SERVICE (please specify one or more of the following): Audit Site Visit, Maintenance Site Visit, Service Agreement , Recommended Spare‑Parts List, Upgrade Service Consulting, Training, Technical Seminar.

We’re here to support your performance

Let's keep your business moving

End‑to‑End Service for the entire lifecycle of your packaging plant

Secure parts you can trust

We’ll visit you to audit your equipment, to ensure you have the correct spare-part stock and programmed maintenance. We can consult with you and offer relevant potential upgrades of your machinery in order to optimise the efficiency and productivity of your complete installation.

Service agreement

It helps you achieve maximum plant uptime and provides valuable preventative maintenance support to avoid unplanned shutdowns. Each service agreement contract is individually customised to meet your needs in terms of inspection, maintenance, and training. Usually, a service agreement contract includes a minimum of two visits per year (payment is via a Lump Sum).

Maintenance site visit

This visit includes preventative maintenance, calibrations, mechanical fine-tuning, and an optimisation of process parameters. Usually, a mechanical site visit is a single intervention, open-book agreement (payment according to fees for supervisory personnel).

Training

We offer you dedicated , tailor-made training to improve the skills of your staff and the performance and reliability of your installed equipment. The training can be held either onsite at your plant of at our facility in Italy.